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Forum Discussion

goldend's avatar
goldend
Aspirant
Mar 25, 2017

AC750 (EX6100?) works fine for a while then cannot be accessed without a restart

I have my unit set up as an extender and when I first turn it on and it finishes booting, it runs fine,   within 24 hours it drops the connection to my wireless camera and i cannot connect to it with my iPhone.   a power cycle gets it going again.

AC750
EX6100
Troubleshooting

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 30, 2017

    Hello Goldend

    have you updated to the latest firmware? also you may want to change the wireless channel on your router.

    DarrenM

    • goldend's avatar
      goldend
      Aspirant
      Apr 01, 2017

      I have the current firmware.   i have not tried changing channels, but I do not believe that is the problem.   When it 'goes dark', I cannot connect to it with my iPhone or iPad using mywifiext.  The only way to revive it is to power off and power on.   I would love to set up an automatic power cycle, but do not see that as an option.

  • goldend's avatar
    goldend
    Aspirant
    Apr 02, 2017

    Is my device defective?   This failure occurs between 12 and 48 hours of up time.