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JohnVSB's avatar
JohnVSB
Aspirant
Dec 02, 2019

AC750 wifi range extender speed issue

Hello, I've successfully setup the extender by WPS but the speed is very poor. With a speed test i'm getting 200+MBS from the router wifi but only 19mbs from the extender using 5G and 16mbs for 2G with my laptop the same distance from each in the same room. 

 

Any suggestions?

Thanks in advance

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 02, 2019

    wifi extenders are sensitive to many different factors. These include hvac within your house, the materials of your house, how close to the router they are, wifi interference from multiple networks, to even random wifi interference from malfunctioning devices.

    a couple things you can try and then I'll link to an article on how to optimzie extenders. 

    1. move the extender closer to the router. It needs a good signal to retransmit.

    2. move the extender to a different outlet. Sometimes simple things like metal hvac within the walls can block signals. 

    3. Try a different wifi channel. maybe there's interference on the channel you're one. 

     

    https://kb.netgear.com/25508/Where-should-I-place-my-NETGEAR-Wi-Fi-range-extender

    https://www.tomsguide.com/us/wifi-extender-setup-guide,review-4133.html

     

    What actual model do you have? AC750 is a speed not a model.

    have you recently updated the firmware on it? Which version are you on?

    What is your home materials? this is kind of key

    • JohnVSB's avatar
      JohnVSB
      Aspirant
      Dec 02, 2019

      Thanks for the quick repy. 

       

      I have tried several different outlets including 1 in the same room as the router. All give approximately the same speed.

       

      I have the EX3700 AC750 wifi range extender.

       

      I am on a Mac and don't see a way to install the firmware update

       

      Brick house, 2x6 studs, drywall

       

      thanks

      • plemans's avatar
        plemans
        Guru - Experienced User
        Dec 03, 2019

        The firmware install instructions are the same for a mac if you're logging into it via a browser. 

        If you're on the support site for your device, the 3rd video on the "top support videos" walks you through a firmware update. 

        https://www.netgear.com/support/product/EX3700.aspx

         

        try updating, factory resetting, and reinstalling the extender and see if this helps.