NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

drewclark80's avatar
drewclark80
Follower
Aug 05, 2015

actiontec router & 6150 not connecting

I searched but could not find any relevant threads to my inability to successfully complete the NetGenie set up process between my Verizon Actiontec MI424 router and the my EX6150 Extender.  I have gone thru 2 units today, live support and live chat to no avail.  MAC Filtering is not on.  The 3000 model extender worked great until a storm surge last night.

 

If I turn the 6150 in tomorrow I will have to select another model or manufacturer as I wasted over 4 hours today on something that should take 15 mins or less.  Very frustrating with no apparent answer.

Installation
Troubleshooting

1 Reply

  • nhann's avatar
    nhann
    NETGEAR Employee Retired
    Aug 07, 2015

    Hi drewclark80,

     

    Can you please clarify the steps you took to connect the EX6150 with your MI424 router and when the inability to complete the setup occurs? Are you able to connect the two via WPS?

    I look forward to hearing form you.

     

    Regards,

    NhanN