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Forum Discussion
britman98
Jan 24, 2023Guide
AX1800 wifi mesh extender ethernet ports
Just purchased the AX1800 (EA20) which I have setup and appears to be working fine! My issue is the ethernet ports don't appear to be working, is there a setting I need to check? I have set up this device through the Nighthawk app and firmware is updated. Thanks for any help.
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16 Replies
- CrimpOnGuru - Experienced User
Is this the product? https://www.netgear.com/images/datasheet/networking/WiFiRangeExtenders/EAX20.pdf
yes it is.
- plemansGuru - Experienced User
Have you tried setting it up using the installation assistant and not the app or wps?
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
- plemansGuru - Experienced User
What router did you connect it to?
Did you set it up using wps, the installation assistant, or using the app?
What firmware is on it?
Have you tried other devices?
Router is: Netgear Nighthawk R6900P
as previously mentioned I set it up with the Nighthawk app.
The firmware updated as soon as it was setup.
- CrimpOnGuru - Experienced User
britman98 wrote:
My issue is the ethernet ports don't appear to be working, is there a setting I need to check?
WiFi extenders with Ethernet ports typically "just work". (i.e. no setting or setup required). How have you determined that these ports are not working? (what was connected? Symptoms? - error message? what?)
I have tried a couple of devices including my laptop, its like the ports are there but they are not hooked up, just dead! No error messages, nothing!
I am thinking about returning it and getting my money back. Thanks for your help.
- CrimpOnGuru - Experienced User
I agree. It is defective.