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Forum Discussion

britman98's avatar
Jan 24, 2023

AX1800 wifi mesh extender ethernet ports

Just purchased the AX1800 (EA20) which I have setup and appears to be working fine!  My issue is the ethernet ports don't appear to be working, is there a setting I need to check? I have set up this device through the Nighthawk app and firmware is updated. Thanks for any help.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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16 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router did you connect it to? 

    Did you set it up using wps, the installation assistant, or using the app?

    What firmware is on it? 

    Have you tried other devices? 

    • britman98's avatar
      britman98
      Guide

      Router is:  Netgear Nighthawk R6900P

      as previously mentioned I set it up with the Nighthawk app.

      The firmware updated as soon as it was setup.

       

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    britman98 wrote:

    My issue is the ethernet ports don't appear to be working, is there a setting I need to check?


    WiFi extenders with Ethernet ports typically "just work".  (i.e. no setting or setup required). How have you determined that these ports are not working?  (what was connected? Symptoms?  - error message? what?)

    • britman98's avatar
      britman98
      Guide

      I have tried a couple of devices including my laptop, its like the ports are there but they are not hooked up, just dead! No error messages, nothing!

      I am thinking about returning it and getting my money back.  Thanks for your help.