Can no longer connect to 5G network after firmware upgrade

Question

I upgraded my Nighthawk X6 AC3200 to the latest firmware version: V1.0.4.28_10.1.54

Now I can no longer connect to my 5GEXT network.

My laptop doesn't even show the network any longer.

On my smartphone it says "Failed to obtain IP Address"

I Enabled Smart Connect then restarted the modem, router, and extender.

The result is the same.

How can this be fixed?

Thank yo

DarrenM · Accepted Answer

Have you tried to disable smart connect and rename the 5ghz network and see if the network shows back up?

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DarrenM

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Can no longer connect to 5G network after firmware upgrade

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