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Promotor's avatar
Promotor
Aspirant
Mar 16, 2018

cannot conect to the internet but not on every device

Hi, I was reading a lot of topics with similar issue but nothing help me to fix my issue. I have EX6200 and the problem is that device which was connected and had internet acces befere, now don't have internet acces. During 1 day, 2 devices in one place, once 1st device have internet acces, once 2nd device have internet acces. I was restarting EXT to default setings, using netsh winsock reset comand, reseting router, updating ext drivers and some things which I found out in older topics about it. Nothing is helping me. Any ideas?

Troubleshooting

3 Replies

  • jvasanth1984's avatar
    jvasanth1984
    Virtuoso
    Mar 16, 2018

    Hi Promotor,

                            Who is your internet provider and what is the router to which you have configured the extender? What is the IP you are getting on working device and how about on non-working device at the same instance?

    • Promotor's avatar
      Promotor
      Aspirant
      Mar 17, 2018

       

      My PC which is not connected - but was connected before. Now i'm getting message from troubleshooter "Wi-Fi" doesn't have viald IP configuration. ISP: NextGenTel AS

      Windows IP Configuration


      Ethernet adapter Ethernet:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :

      Wireless LAN adapter Local Area Connection* 2:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :

      Wireless LAN adapter Wi-Fi:

      Connection-specific DNS Suffix . :
      Link-local IPv6 Address . . . . . : fe80::fd7c:4f31:312c:2224%16
      Autoconfiguration IPv4 Address. . : 169.254.34.36
      Subnet Mask . . . . . . . . . . . : 255.255.0.0
      Default Gateway . . . . . . . . . :

      Tunnel adapter Local Area Connection* 12:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :

       

      Second PC which is arleady connected:

      Windows IP Configuration


      Ethernet adapter Ethernet:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :

      Wireless LAN adapter Połączenie lokalne* 2:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . :

      Wireless LAN adapter Wi-Fi:

      Connection-specific DNS Suffix . : lan
      Link-local IPv6 Address . . . . . : fe80::1aa:c033:92:ca16%13
      IPv4 Address. . . . . . . . . . . : 10.0.0.129
      Subnet Mask . . . . . . . . . . . : 255.255.255.0
      Default Gateway . . . . . . . . . : 10.0.0.1

      Wireless LAN adapter Połączenie lokalne* 11:

      Connection-specific DNS Suffix . :
      Link-local IPv6 Address . . . . . : fe80::90f8:1885:325f:569a%35
      IPv4 Address. . . . . . . . . . . : 192.168.137.1
      Subnet Mask . . . . . . . . . . . : 255.255.255.0
      Default Gateway . . . . . . . . . :

      Tunnel adapter Teredo Tunneling Pseudo-Interface:

      Connection-specific DNS Suffix . :
      IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:8f7:2dcd:a56a:f235
      Link-local IPv6 Address . . . . . : fe80::8f7:2dcd:a56a:f235%8
      Default Gateway . . . . . . . . . : ::

       

       

       

      • jvasanth1984's avatar
        jvasanth1984
        Virtuoso
        Mar 17, 2018

        Hi Promotor,

                                Try modifying wireless channel on your router and see if that helps.