On my Android phone, in the WiFi Network settings I can see the two networks I set up on the Extender (2G and 5G). When I try to connect to either one of them, I see on the Extender a green connection light, but on my phone I also see a message that says 'Internet many not be available', and I get no internet connection. I can connect to the 2G and 5G networks that are associated with my router. Why am I having trouble connecting to the Extender's networks?

Did you set it up via wps? If so, factory reset it and rerun the installation using the installation wizard. What firmware are you on? Router you're connecting to?

No, I used the 'Connect with Web Browser Setup'. The router is using WPA2 security settings. The service is Specrum and router is: ASKEY RAC2V1K Router

I'm following along because we started having the exact same problem about a few days ago. Unless they've updated the firmware in the last 5 minutes, I'm up to date on that. I've reset with every different configuration I can think of. All of our devices, both Apple and Windows-based are having the same not connected to the internet issues through the extender. Xfinity for our service with an Asus router. It has been working fine over the last year until this.

check this:https://forums.timewarnercable.com/t5/Home-Networking/RAC2V1K-WIFI-Router-Not-Playing-Well-with-Netgear-EX7300/td-p/159036 They recommend enabling mac filtering through the router

plemans wrote:check this:https://forums.timewarnercable.com/t5/Home-Networking/RAC2V1K-WIFI-Router-Not-Playing-Well-with-Netgear-EX7300/td-p/159036 They recommend enabling mac filtering through the router Did that already when I first set up this router. Also I did a reset on the main router to see if that would help. Everything is on WPA2, no weird characters in SSIDs or passwords. I also don't understand why any of it would have changed, since it worked great for a year; we haven't changed anything or moved anything in that time.

Cannot connect to Extender network - EX6150|AC1200

15 Replies

plemans
Guru - Experienced User
Apr 22, 2020
Did you set it up via wps? If so, factory reset it and rerun the installation using the installation wizard.

What firmware are you on?
Router you're connecting to?
- shaase5
  Aspirant
  Apr 22, 2020
  No, I used the 'Connect with Web Browser Setup'. The router is using WPA2 security settings. The service is Specrum and router is: ASKEY RAC2V1K Router
  - dackakarot
    Aspirant
    Apr 22, 2020
    I'm following along because we started having the exact same problem about a few days ago. Unless they've updated the firmware in the last 5 minutes, I'm up to date on that. I've reset with every different configuration I can think of.
    
    All of our devices, both Apple and Windows-based are having the same not connected to the internet issues through the extender. Xfinity for our service with an Asus router. It has been working fine over the last year until this.

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Cannot connect to Extender network - EX6150|AC1200