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Forum Discussion
Sjorrit
Mar 15, 2022Tutor
Cannot login on router through browser
Hi all, I bought a second hand EX8000. I performed a factory reset of the device and then did a setup of the EX8000 using the Nighthawk Android app. So far everything works great but I would like to...
- Mar 15, 2022
A reset should clear those out.
AFter the reset, try setting up using the browser and not the app.
That should let you start with the default admin/password option.
And you can customize it afterwards.
plemans
Mar 15, 2022Guru - Experienced User
the user name password is:
login: admin
password is: password (default one).
If you changed that, you'd need the one you changed it to. But the login should be admin
Sjorrit
Mar 15, 2022Tutor
Thanks for your swift reply.
I tried using admin instead of my e-mailadress as login but It still doesn't work.
I also tried my old password from before the password reset (obviously also didnt work)
Can it be that, despite the factory reset, the login/password of the previous owner is still in use?
- plemansMar 15, 2022Guru - Experienced User
A reset should clear those out.
AFter the reset, try setting up using the browser and not the app.
That should let you start with the default admin/password option.
And you can customize it afterwards.
- SjorritMar 15, 2022Tutor
Yeah I wanted to prevent doing a factory set again. But solution works. Thanks!