NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jrcruise
Jun 08, 2012Aspirant
Can't access Extender via www.mywifiext.net
I just installed a Netgear WN2500RP range extender, and it seems to be working correctly; however, I am unable to log in to www.mywifiext.net to access the device using a browser. Attempting to access...
- Aug 13, 2012
pawnslinger wrote: It sounds like the subnet mask in the extender is different from that in your computer. That is a classic problem with this class of device. If you think this might be the case, you can establish communications with the device by connecting it by wire to your computer and making sure your computer has no other lan/internet path (connect while both are powered down). Power up the device first, let it settle a couple of minutes, then power on your computer. With no access to your main router, it will use the DHCP in the device to set the subnet mask and get an ip address. You can now use the browser to access the device.
Okay, I'm having the same problem accessing my Extender using www.mywifiext.net which keeps rerouting to the general netgear support site. Your subnet issue makes sense and is no doubt my problem.
Thru repeated full Extender resets and starting all over from the beginning, I am able to enter the www.mywifiext.net configuration menus UNTIL I select a router to connect to. The moment this connection is made, it seems the router's DHCP subnet immediately takes hold and contact with the Extender is dropped, consequently preventing further settings changes and any web access to the Extender again. Very aggravating!
Your alternative hard-wired access method sounds like it could work but I don't have an ethernet cable at hand to try it. And, some devices these days dont even have ethernet ports. I think I should be able to wirelessly access this unique subnet extender any time I want to make and test various settings tweaks. Maybe I can use the "route" command line to create a static connection between www.mywifiext.net and the Extender's internal subnet. Can you tell me what the default Extender subnet is?
Any other suggestions?
eyesoff
Feb 02, 2013Initiate
For me, here was THE solution for Range Extenders that are unable to reach www.mywifiext.net or .com:
If you have created a custom name for your network during the set-up phase, you will not be able to reach the www.mywifiext.net (or www.mywifiext.com) page once you have completed the set up. As a matter iof fact, you probably didn't get the confirmation page after completing the set-up (even though your router still works as it should).
Unfortunately, I only know of one way to remedy the problem and it involves resetting your router. Here are the steps:
1) using a paper clip, pen or similar instrument, hold down the reset button on the router until the light flashes and the router reboots.
2) follow the set up instructions (connect to the NETGEAR_EXT, choose the network you want to extend, etc...) UNTIL -
3) when the screen comes up that proposes a new name for your extended network, delete it and replace with NETGEAR_EXT (and NETGEAR_5GEXT if you are using a dual band extender)
4) complete the rest of the set up as normal
Once the extender restarts, connect to it. Type www.mywifiext.net - and it should ask you for a user name and password. The user name is: admin. The password is: password (which is not terribly creative). It may take you to a page that requires you to enter them again (if so, it is the same user name and password).
That should get you where you need to go!
Once in there, you can change the name of your network to something better than NETGEAR_EXT if you like.
A couple of things that I'm not sure of:
- If you do choose to change the name of your network away from NETGEAR_EXT to a name of your choice, I don't know if you'll be able to get back into mywifiext.net after this time.
- During the set-up, you MIGHT be able to use the "proposed" network name that the extender suggests. I'm not entirely sure... However, I am CERTAIN that, if you use NETGEAR_EXT it will work. Remember, you just need to use it temporarily then go change it in the mywifiext.net settings if you want. Eee step #3.
Hope this helps!!
If you have created a custom name for your network during the set-up phase, you will not be able to reach the www.mywifiext.net (or www.mywifiext.com) page once you have completed the set up. As a matter iof fact, you probably didn't get the confirmation page after completing the set-up (even though your router still works as it should).
Unfortunately, I only know of one way to remedy the problem and it involves resetting your router. Here are the steps:
1) using a paper clip, pen or similar instrument, hold down the reset button on the router until the light flashes and the router reboots.
2) follow the set up instructions (connect to the NETGEAR_EXT, choose the network you want to extend, etc...) UNTIL -
3) when the screen comes up that proposes a new name for your extended network, delete it and replace with NETGEAR_EXT (and NETGEAR_5GEXT if you are using a dual band extender)
4) complete the rest of the set up as normal
Once the extender restarts, connect to it. Type www.mywifiext.net - and it should ask you for a user name and password. The user name is: admin. The password is: password (which is not terribly creative). It may take you to a page that requires you to enter them again (if so, it is the same user name and password).
That should get you where you need to go!
Once in there, you can change the name of your network to something better than NETGEAR_EXT if you like.
A couple of things that I'm not sure of:
- If you do choose to change the name of your network away from NETGEAR_EXT to a name of your choice, I don't know if you'll be able to get back into mywifiext.net after this time.
- During the set-up, you MIGHT be able to use the "proposed" network name that the extender suggests. I'm not entirely sure... However, I am CERTAIN that, if you use NETGEAR_EXT it will work. Remember, you just need to use it temporarily then go change it in the mywifiext.net settings if you want. Eee step #3.
Hope this helps!!