NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

curly9950's avatar
curly9950
Follower
May 19, 2017

Can't Connect my EX7000 Extender to my new Airport Extreme

I replaced my airport Extreme with a new Airpot Extreme. My Netgear 7000 was working fine with the old one. I can't get the Ex7000 to connect using my new Airpot Extreme. I live in an old building with lots of concrete and need to extend the wifi signmal.  HELP! I've tried to set up but can't get past the "next button" when I see the 2.4 G and 5 G and my home network.

Installation
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 30, 2017

    Hello Curly9950

     

    Have you factory reset the unit by holding the reset button for 10 seconds? then try to set up the unit again.

     

    DarrenM