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Forum Discussion

beabutler's avatar
beabutler
Follower
Dec 22, 2016

Can't connect to my extender

Hi, I've boutght a range extender WN3000RPv3 a few months ago. With some difficoulties I have installed it but it worked only a day. Yesterday i tried again with it and as I turnen it on it worked, but only until today morning. The light of the client link isn't green, is off, and I can't connect to it with my phone, my pad or my computer, but it appear on the list of the wifi that i can connect to.

As I try to connect to it, the client link turns green but only for a second, after that returns off and I cannot connect.

The other lights are all green. Can you help me? I can't find a solution and it is driving me crazy!

Thank you

Installation

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 29, 2016

    Hello beabutler

     

    I would suggest to factory reset the extender by holding the reset button for 10 seconds then trying to set it up again with the router.

     

    DarrenM

  • jaksnipe's avatar
    jaksnipe
    Aspirant
    Jun 11, 2017

    Had this same problem. I disconnected my WAP from router, connected to it over WiFi, then manually changed my IP address to one in same subnet (192.168.0.200). Then, I could connect to the admin console. I suspect this will work for the extenders as well. First thing I did once I got into the admin console was check for updates and there was a firmware update available that's supposed to fix this problem. So... if you can get to the WAP, there's an update that fixes the problem of not being able to get to the WAP.   :\