NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't get WN3100RP to work!
I can NOT for the life of me get this repeater to work and keep working. The first time setting it up took forever, as the thing kept complaining about it not being close enough to the main rou...
Hi DamageIncM,
Thanks for writing in.
Can you please confirm your firmware version on the WN3100RP? is it v1.0.0.14 as listed on the support page?
http://support.netgear.com/product/WN3100RP
If you are able to access the "Firmware Update" page on your WN3100RP (page 36 of 47)
http://www.downloads.netgear.com/files/GDC/WN3100RP/WN3100RP_UM_07Aug13.pdf
Let's reflash the latest firmware. Please download the v1.0.0.14 update from the link above and then upload it to the "Firmware Update" page.
The file you download will be a zip file. You can unzip the chk file by using a program like WinRAR.
Please also check that the WNR3500L is also running latest firmware:
http://support.netgear.com/product/WNR3500Lv1
http://support.netgear.com/product/WNR3500Lv2
Have you performed a factory reset on the WN3100RP?
Press and hold the Factory Settings button on the side panel for seven seconds.The extender resets and returns to its factory settings.
Run the setup procedure while having the WN3100RP and the WNR3500L in the same room.
If you are still having issues, you can contact support:
http://support.netgear.com/general/contact/default.aspx