Hi All, Since we changed our Wireless access point to a WAC120, PC's that are connected to it wirelessly, cannot connect to a printer that is also connected to the WAC120 wirelessly.... why is this? My PC's that are connected wirelessly to our main wireless network downstaires or hard wired downstairs can print to it, and also, the PC's that are connected wirelessly to the WAC120 can print to the printer that is connected wirelessly to the network downstairs.... Any idea's? We have to have the WAC120 in our lof of the main house as our router is in my office which is in an extention, so the wireless signal is too weak to cover all of our house. The WAC120 is on a CAT5 cable that goes from our router, up to the loft, to the WAC120.

Check the security profiles for all the wifi networks being hosted by the WAC120 (likely two - one for 2.4g and another for 5g). Make sure that "client wireless security separation" is disabled on all of them. There's more information on this on page 23 of the reference manual ( http://www.downloads.netgear.com/files/GDC/WAC120/WAC120_RM_19Aug14.pdf )

Can't print wirelessly via PC where both are connected to WAC120

12 Replies

StephenB
Guru - Experienced User
Aug 21, 2018
Normally questions on this product should be posted in the business wireless subforum.

Can you ping the printer's IP address from PCs on both networks?

Have you tried removing the printer from a PC setup, and then add it again?
- Hilly68
  Aspirant
  Aug 21, 2018
  Hi There,
  
  If I ping the printer (on WAC120 - Wifi 2) from my main PC which is hard wired onto the main router downstairs it works no problem.
  
  If I pint the Printer (on WAC120 - Wifi2) from the upstairs PC, also on WAC120 WiFi 2, it instantly fails
  
  If I ping the printer (on Wac120 - Wifi 2) from the upstairs PC when it's connected to the down stairs Router Wif (Wifi 1) it works, and prints.
  
  The problem is that the down stairs signal is too weak and often not strong enough to give internet access.
  
  I've updated Win10 and updated the drivers for the TP-Link network adaptor in the up stairs PC
  
  I've also tried countless ways and times to remove and re-add printers
  - StephenB
    Guru - Experienced User
    Aug 21, 2018
    Check the security profiles for all the wifi networks being hosted by the WAC120 (likely two - one for 2.4g and another for 5g). Make sure that "client wireless security separation" is disabled on all of them.
    
    There's more information on this on page 23 of the reference manual ( http://www.downloads.netgear.com/files/GDC/WAC120/WAC120_RM_19Aug14.pdf )

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Can't print wirelessly via PC where both are connected to WAC120