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oddbod78's avatar
oddbod78
Aspirant
Dec 25, 2018

can't set up wifi extender!

Hi, we recently bought a AC1200 dual band wifi range extender for our sons bedroom at the top of our house but can't get it set up.. it won't work via WPS connection or through the www.mywifiext.net address instructios either!! any help would be greatly appreciated.. thanks

8 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    It might be too far away.

     

    Can you connect to the router network from his bedroom with another device?  Normally the extender needs to be part way between the router and the dead spot - so it can get a solid connection to both.

     

    Another option is to exchange the extender for a powerline product (for instance the PLW1000).  That connects a wifi module (that you'd put in his bedroom) with an ethernet module (that you'd put near the router).  The connection between the modules uses your house wiring.

    • oddbod78's avatar
      oddbod78
      Aspirant
      The router is set up and works fine with all other equipment in the house.. just that the signal is very weak in the top bedrooms.. trying to set the extender up in the same room as the router so it can’t be out of range but still no luck!
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        oddbod78 wrote:
        . trying to set the extender up in the same room as the router so it can’t be out of range but still no luck!

        Are you saying you can't set it up even when the extender and the client you are using for set up are in the same room as the router?

         

         

        What model do you have?  Your post title says AC1200, but the EX6120 in the model field is rated at AC750.


  • oddbod78 wrote:

    Hi, we recently bought a AC1200 dual band wifi range extender for our sons bedroom at the top of our house but can't get it set up.. it won't work via WPS connection or through the www.mywifiext.net address instructios either!! any help would be greatly appreciated.. thanks


     


  • oddbod78 wrote:

    Hi, we recently bought a AC1200 dual band wifi range extender for our sons bedroom at the top of our house but can't get it set up.. it won't work via WPS connection or through the www.mywifiext.net address instructios either!! any help would be greatly appreciated.. thanks


    I don't have an ethernet cable to connect the extender to the the router, how do I proceed?

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      srpledger wrote:

      I don't have an ethernet cable to connect the extender to the the router, how do I proceed?


      Reset the extender and join the NETGEAR_EXT wifi network.  After you connect to it, browse to www.mywifiext.net and follow the setup instructions.

  • I tried getting on the website: www.mywifiet.net and that wasn't helpful and I tried calling on the phone and couldn't connect for help.  how best to proceed to get this working?