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jamiehart's avatar
jamiehart
Follower
May 04, 2016

Changed password for router and now cannot set up my extender

Hi!

 

I changed the password for my router and since then I have not been able to use my extender. 

 

I have gone through the complete set up process again by factory resetting the extender and using the Netgear Genie. I have been able to connect my extender to the Router wirelessly with this new password but I cannot connect any devices through the wireless extender. I have got my devices to 'remove/forget' the network and then put it all back on. Nothing has worked! I have even changed my router password back to what it was before and still no luck. All the lights on my extender are all on saying it is connecting to the Router fine and to my computer fine, however I still have no internet access. What is going on here? Can someone please answer me before I throw this thing at the wall. 

 

Thank you. 

Troubleshooting

1 Reply

  • doraemon's avatar
    doraemon
    Prodigy
    May 06, 2016

    What password did you changed? Is it the wifi password?

    If it is, you will have to reconnect the extender to the signal of the router using now the new password.

    You will need to access the administrative page of the extender to connect it. 

    But best way is to reset the extender and start all over just to be sure that you're not missing any step.

    Poke the reset hole while it's still on to return the unit to its factory default.