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Changing range extender to a new router
I have been using this wifi range extender perfectly satisfactorily for many months. I have just changed to a different router, but I find I can't use the new router with the extender. I have restored the extender's factory default settings as recommended in the Quick Start guide. I have successfully linked the extender to the new router (all the lights are showing green). On the laptop I've been using, the extender shows up in the list of available networks (i.e. the name of the new router with '_EXT' added on. When I try to connect, I'm prompted to enter the password. I understand from the guide that this is the new router's password. I have repeatedly entered the password correctly, but I simply get an error message saying that it can't connect. I have no problem connecting to the router itself using the same password. It's just Netgear's extender that's letting me down. I have followed the advice in the guide to go to Netgear's website, but (needless to say) when I do so I get a list of models that doesn't include my extender! I should appreciate any advice.
Googling "EX2700 support" should give you a link to Netgear's support page ( https://www.netgear.com/support/product/EX2700.aspx ) - which has manual links and other resources. The direct manual link is http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf
WPS setup sometimes fails. So reset the extender again, and this time don't press WPS. You'll see a network called NETGEAR_EXT which you join. Then browse to www.mywifiext.net and complete the setup. More details are on page 10 of the manual ( Connect With Web Browser Setup )
2 Replies
Googling "EX2700 support" should give you a link to Netgear's support page ( https://www.netgear.com/support/product/EX2700.aspx ) - which has manual links and other resources. The direct manual link is http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf
WPS setup sometimes fails. So reset the extender again, and this time don't press WPS. You'll see a network called NETGEAR_EXT which you join. Then browse to www.mywifiext.net and complete the setup. More details are on page 10 of the manual ( Connect With Web Browser Setup )
- Thank you. This didn’t work for me at first, but I hadn’t registered my range extender when I first bought it, so I registered it, did another ‘reset’ and this time the webpage you mention came up. I have now succeeded in getting the range extender to work with my new router.
May I mention something that may help others? I’ve found that if I follow the instructions by placing the extender roughly halfway between the router and the device I only get a very slight boost to the signal. However, by placing it much closer to the device, I get a far stronger signal, even though the router light is red.
Anyway, thanks again for your helpful response.
Tom