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Forum Discussion
Device lockup (Orange light) on home WiFi
I've been trying to troubleshoot a problem I'm having with a secondhand EX6100. I bought the device from a friend that had been using it without problems, but when I reset it and connect it to my network, the device locks up soon after and I have to power-cycle, even with no WiFi devices connected to it.
Initially I thought there were problems with the 5G, so I setup the device in 2G only, without luck. I've tried numerous settings, from leaving it basic config (wizard) to custom settings. I've reverted to stock firmware and then updated again. Nothing I seem to do makes a difference. I've lost count of the times I've reset this device.
The Ex6100 is connecting to a WNDR4500, both with latest firmware. I have zero problems with any other device connected to the WNDR4500, on either band.
I gave the EX6100 back to my friend to test again on his network and it worked fine for 2 days, where as I can only get a few hours at most, but usually around 5 minutes before lockup.
Thanks in advance for any suggestions.
11 Replies
- I believe I have fixed it. Since disabling the guest network on the router, the wifi-extender has been online without a problem. No idea why the guest network would be causing the extender to shutdown, but fingers-crossed that this is the cause.
- Spoke too soon. Rebooting the router broke the wifi extender again.
- I have got the same problem! Have you solved it?
I have also disabled the guest network, it works fine until I reboot my router. Now the wifi extender brokes again.
Please tell me if you have a solution.
thank you! - Yeah it seems that once they are working, rebooting either of them will make it start locking up once again. I was unable to fix it. I tried everything I could think of to fix it. For now I have given up. Either I need a different extender or a different router; I wont know without being able to test it elsewhere.
- Thank you for the answer!
I will contact the support and hope they can help me. - Configure the extender close to the main router. Probably 10 feet. Change channel for the router and set static IP on the extender in range with the router.
- I did all those things. Tried various channels, scanned with WiFi Analyizer for the clearest channel, tried various static IPs, configured it very close, but it was still unreliable.
- I would suggest to contact support team for proper diagnoses. It might be defective.
- Hello, i have exactly the same problem. My device is new ????
I am french.
Have you fix this problem ?
Thank's for reply.
Paul:( - Check for new firmwares and make sure it is updated.
