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Forum Discussion

Logenergie's avatar
Logenergie
Aspirant
Jan 06, 2018
Solved

Do More > Access Schedule Menu

Hello,

Once connected, I see the menus at the top left. The firmware update is accessible. I am in V1.0.2.50.

However, nothing happens if I click Settings or Do More.

I would like to access the synchronization of the clock.

  • After several tries, I understood that the problem comes from the touchpad of the Microsoft Type Cover keyboard for Surface Pro 3.
    The Microsoft Surface Pro 3 allows access to the menus if you use the touch screen.
    The touchpad on the Microsoft Type Cover for Surface Pro 3 keyboard does not provide access to the menus.

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Did you try a different web browser or access the settings from a different device?

     

    DarrenM

    • Logenergie's avatar
      Logenergie
      Aspirant

      With a Microsoft Surface Pro 3, Windows 10 and Chrome, it does not work. Menus are not accessible.
      With a Samsung S7 Edge, Android and Chrome, I can open the menus.

      • Logenergie's avatar
        Logenergie
        Aspirant

        After several tries, I understood that the problem comes from the touchpad of the Microsoft Type Cover keyboard for Surface Pro 3.
        The Microsoft Surface Pro 3 allows access to the menus if you use the touch screen.
        The touchpad on the Microsoft Type Cover for Surface Pro 3 keyboard does not provide access to the menus.