EAX20 extender networks setup but no internet

Question

New Netgear Nighthawk EAX20 extender, ran setup with wizard, installed fine. Extender found and connected to Motorola MT8733 no problem.

Devices connect to extended networks ok, but no internet.

Devices connect to original network of motorola just fine with internet

Saw another thread suggesting problem with security settings of the modem/router (not the extender)???

Anybody have any workarounds?

1st pic = shows networks >

2nd pic shows TCP/IP of regular network (Jack's) - motorola modem/router ip is 192.168.0.1

3rd pic shows TCP/IP of Nighthawk extended network- netgear extended router ip in 192.168.1.250

Will the nighthawk just not play nice with a motorola modem/router?

tafkaltlg · Answer

hey, I really appreciate your help!&nbsp;I did do the wps setup/ 'one wifi'... had connection between extender and modem/router fine again- but still no internet.It showed as having the _ext extension because I had renamed to further diagnose each network.&nbsp;Re-did, again... this time, followed your advise of the static IP -&nbsp; not too knowledgable about that-&nbsp; but guessed setting the static ip to the extenders IP and then I had to enter the gateway IP- which I was guessing was the motorola modem/router I wanted to extend?&nbsp; And the primary DNS? Guessed again at IPv4 DNS, (not the IPv6 ?)&nbsp;Hoping that did it.&nbsp; Seems to&nbsp; be working now.&nbsp; Going to move the extender to its final location tomorrow-&nbsp; fingers crossed.&nbsp;

plemans · Answer

What happens when you factory reset and run setup using the WPS push button method?&nbsp;
(it'll have the same ssid as the router so won't show up separate as WPS installs in mesh mode)

tafkaltlg · Answer

Factory re-set,&nbsp;&nbsp;setup using WPS,&nbsp; both 2.4 and 5g networks and guest networks appear, broadcast and can be connected to-&nbsp; but still no internet&nbsp;

plemans · Answer

I don't believe you reran setup or it didn't reset properly. (not saying you didn't do it, just something wasn't done right) Reason I say that is the default option when you setup using WPS is the "one wifi" option where it has the same ssid as your router that you're connecting to. Yours is setting up with the _EXT extension. Which isn't default.&nbsp;
&nbsp;
What router are you connecting to?&nbsp;
What modem/gateway is the router connected to?
did you go in and set a static ip address?

tafkaltlg · Answer

Nope-&nbsp;still not working!!&nbsp; &nbsp;&nbsp;When I get to an area the extender covers, I show full connection to router, but no internet....&nbsp;Any last suggestions before i return this thing?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

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EAX20 extender networks setup but no internet

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