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Forum Discussion
strakerc
Aug 24, 2020Aspirant
EAX80 - Cannot Access Settings
Man oh man, I have so many issues with my EAX80 / AX6000 Nighthawk Mesh Extender:
1. http://mywifiext.local/ loads, but clicking on the button "New Extender Setup" does nothing on Firefox, Chrome, or Edge on my Windows PC despite being hardwired to it with Wifi turned off. The button also does nothing on my Samsung S10.
2. OK, so I was able to figure out how to switch to it in the Nighthawk app on my phone, but there is nowhere to update the firmware there. I have no idea if the firmware needs updated, as I can't even verify what firmware version is running.
3. While the EAX80 adds connectivty where there used to be less, devices don't disconnect from it, meaning where my router is is now essentially a dead zone. This is ridiculous given my router is a Nighthawk X4S.
Please, how can I make this thing work?!
14 Replies
- pkgaddLuminary
Using http://www.mywifiext.com/ works for me on firefox and chromium.
Searching for new firmware versions is possible from within the nighthawk app:
- click on the small home button in the upper left corner
- Settings (first column below the device selection)
- Router settings (first column)
- scroll down to the bottom of the page, click "search for updates"
(the actual naming might differ slightly, as I've translated them back)
- strakercAspirant
Thank you for the reply. Your idea about in-app updates works for my router, but not for the Mesh Extender I am asking about. If you switch products to the extender and then follow the same steps, there are no "Router Settings" - just "WiFi settings."
- strakercAspirant
I'm a bit desperate for a solution - I just tried upgrading my router to a Nighthawk X6S / AC4000 Tri-band to see if I can just ditch the EAX80 all together, but no dice. I need to either return that router and swap my whole system out for a dedicated mesh network (and I will leave the Netgear brand if I do this), or I need to get this darn EAX80 to actually work, not make my network worse.
My #3 from my original post is what I am talking about. I need my devices to connect to the nearest device, not just the EAX80 the entire time. Crazy that its wireless signal from a different floor on a different side of the house overpowers the X6S on the same floor! This even happens when the EAX is two floors away!
- pkgaddLuminary
At this point you might want to try a factory reset, using the recessed button on the back, in order to start up fresh.
I've been using all of those browsers on linux and windows to use the eax80's webinterface (which I prefer over the app) in recent months, using all updates released within that time frame. The webinterface has always worked well for me. If that doesn't work, you might want to check your browser settings, potential filtering plugins (ad-filters) or online virus scanners, which might interfere (but shouldn't).
- strakercAspirant
OK, I treid to reset as suggested, and I'll admit, the web interface is way better! But near the end, I just got:
This site can’t be reached
mywifiext took too long to respond.
and now mywifiext or 192.168.1.250 (which I confirmed through the app is still the IP) does not load on any device :'(.
The page that was trying to load when I first got this message is: http://192.168.1.250/newregister.cgi?id=bbfb66f481c02462f6b0cf029a2932893e14eaa5c4c87e59b19810489b9629c6- strakercAspirant
So I tried again, but this time, when I got to the point it said "check here before continuing installation" I loaded mywifiext and I updated firmware that way. And now I seem to be in and firmware has been updated (although I had to log out and log back in to connect the extended to the internet).
We'll see if this helps - thank you for bearing with me!
- pkgaddLuminary
After changing the wireless channel on your main router (either manually or automatically after receiving a DFS event), it might a while for the repeater to follow suit (in the order of ~3-5 minutes). But yes, you definitely can change your wireless settings. Only if you do change ESSID/ PSK, you will have to reconfigure your repeater as well. In practice this means resetting the repeater.
Personally I can achieve 1000BASE-T linespeed over the EAX80 (the limit of its ethernet ports). In case of problems in the 5 GHz band, it might help to configure a non-DFS channel (ch36-ch48) for testing.
- strakercAspirant
Why would the channel impact a speed restriction? Are you saying that is the case?
There are two 5GHz bands coming from my router, on channels 36 and 149.