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AMCooper63's avatar
Nov 07, 2022

EAX80 Nighthawk AX8 Reset and Cannot Connect

I needed to reset my EAX80 Nighthawk AX8. I pressed the reset button for 7 seconds and after I let go, the router rebooted. By the fact that my SSIDs were no longer transmitting and a new SSID NETGEAR appeared, I believe it reset fine. Problem is that I cannot connect to it to reconfigure it. 

  1. I have attempted to connect to it with my cell phone after disconnecting from my normal WiFi and turning off mobile data. Most of the time the cell phone says Connecting, No Internet, Saved. Once in a while it will remain connected, but my Nighthawk app will not find the router. Most times, the cell phone has disconnected.
  2. I have plugged the the Ethernet cable directly into my PC (Windows 11) and attempted to open the IP of my default gateway 192.168.1.230 but the web browser says no page found.
  3. I have used the AX8 as a hub and attempted to open the web page. No page found.
  4. I have also attempted to use my laptop (Windows 11) and attach to the NETGEAR SSID but still cannot keep a connection and cannot open the IP when it does stay connected. 

Any other ideas?

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try the default 192.168.1.250 address. (you put 192.168.1.230)

    Or the mywifiext . net address when hardwired in

     

    • AMCooper63's avatar
      AMCooper63
      Tutor

      I've tried that. I believe that I have seen both 230 and 250 as my default gateway. This morning, 250 is coming up. I also tried MyWIFiExt and same result.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Try factory resetting it again. Push and hold reset for 7-15 seconds. 

        then when you're connecting to it, try multiple browsers. I've seen one work during setup while a different wouldn't