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Sending-signals
Feb 27, 2024Tutor
EAX80 used as a WIFI extender goes offline 3 x per week
I have the Netgear Nighthawk EAX80 WIFI extender and it as of lately this last month suddenly going offline about 3 x per week. Once I restart it by power cycling the unit normal function is regained. But I should not have to do this and if I am not at home it is most inconvenient as I cannot power cycle it to view my security cams.
The Gateway I am using is the new Comcast XB8 gigabit router / modem. If I reboot this device then the EAX80 goes offline the EAX80 will work normally, but again I should not have to reboot. Something is causing the EAX80 to go offline whilst the XB* always works normally.
I wonder if creating a static IP would be of any benefit or what other resolutions can be made? I appreciate any real viable solutions.
As you can see the firmware of the EAX80 is current and the setup normal for now. But in a few days it will goes offline while the XB8 Gateway continues to work normally.
Thank you.
I put the EAX80 into Fastlane 5ghz > 2.4ghz as you can see in the photo comparison.
The 2.4ghz signal strength was boosted to more than 2 x from 860m to 1729.
Hopefully this will resolve the dropped connections occurring way too often in the normal mode.
I will update this post in a few days for the results.
6 Replies
I am going to try to run a long ethernet cord from the gateway XB8 to the EAX80, then set it up as an access point. I will relay my experience in a few days if no more signal dropouts occur. Not a preferable thing due to the work to run the cord and it cannot be hidden well...
But if it stops the dreaded drop outs it will be worth it.
Still I would be curious what the cause was as the EAX80 worked fine for years until a month ago...
I put the EAX80 into Fastlane 5ghz > 2.4ghz as you can see in the photo comparison.
The 2.4ghz signal strength was boosted to more than 2 x from 860m to 1729.
Hopefully this will resolve the dropped connections occurring way too often in the normal mode.
I will update this post in a few days for the results.
- plemansGuru - Experienced User
did you set it up using the WPS setup method? If so, try factory resetting it and install it using the installation assistant.
When it goes down, are you able to log into the extender and check its status page? Much more informational to get that when it goes down versus when its working
- SSP2020Guide
Hi All,
Same thing Happeinung with my EAX80 Wifi Extender. I was using Both 2.4Ghz and 5 Ghz for Network Extender, but for the last 1 Month, I have seen the 2.4Ghz connected devices going offline very frequently, and I need to restart the extender many times to work again. I reset the Wi-Fi extender 2-3 times and updated the firmware, but I had the same issue.
EAX80 - AX6000 WiFi Range Extender- Hardware Version: EAX80
- Firmware Version: V1.0.1.70_1.0.2
Now, the only solution is to use the Fast Lane, but you will get only 1 wifi range extender.
So I connected the Router to the Extender with 5Ghz, and Now the Extender will transmit only 2.4Ghz.Instead of EAX80, I will use
wavlink AERIAL HD9S - WL-WN588HX3
Eero Outdoor 7
tp-link EAP650-Outdoor- plemansGuru - Experienced User
If the device is working fine in fastlane with the 5ghz functioning as backhaul and the 2.4ghz is solid, it tends to indicate the 2.4ghz backhaul connection is sketchy.
reason I say that, is when its in fastlane with the 5ghz backhaul, the 2.4ghz uses a different channel than the router. And y you say its stable and works fine. that indicates that its chip/broadcast is fine. But when its being used as a backhaul connection to the router, its not stable and drops, its indicating some issue with the connection back to the main router.
- SSP2020Guide
I am currently using a Netgear Nighthawk RAXE500 router and have been experiencing issues when connecting the EAX80 extender to my network. After performing extensive testing and even resetting/formatting the devices, I’ve identified that the problem occurs precisely when the EAX80 extender is in use.
Without the EAX80 extender, all my devices function perfectly without any issues. However, as soon as I connected the extender, the problems began. This seems to be a known issue, as similar complaints can be found on the Netgear community forums and Reddit threads discussing the EAX80.