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Forum Discussion

Intubator's avatar
Intubator
Aspirant
Mar 07, 2020

Ethernet port on Extender has no connection

I have setup my mesh extender as an extender to my existing WiFi network wirelessly. The WiFi from the extender working fine.

 

I tried to plug my computer into ethernet port on Netgear Mesh Extender to access interent and I get no connection.

 

Help

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware are you running?

    What router is it connected to? 

    Have you made sure the extender is set it extender mode? (switch on the side)

    Have you checked the cable or swapped cables? 

     

    • Intubator's avatar
      Intubator
      Aspirant
      • Hardware Version: EX6400v2
      • Firmware Version: 0.0.124

      Router is connected wirelessly to Spectrum WiFi router

      It is on Extender mode

      I have tried different cables

      • plemans's avatar
        plemans
        Guru - Experienced User

        have you tried factory resetting and re-installing?