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Forum Discussion
Billblackwell
Aug 16, 2019Aspirant
EX2700 Connected No Internet
Device has been working fine for months and now it connects like I always did but now it says No Internet.
I have updated the firmware on my Router to the newest thinking that may fix the problem. Still doesnt work.
Router is a EA4600 Linksys. I also has reset extender multiple times and read almost all the threads on this forum that has anything to do about this problem and none of the things I have tryed have worked. Most are older threads though. Any help available on this?
5 Replies
- Christian_RNETGEAR Employee Retired
Hello Billblackwell - Would you mind providing us with the LED light status of the extender along with the firmware version the extender is currently on.
~Christian- BillblackwellAspirant
- Christian_RNETGEAR Employee Retired
Billblackwell - Factory reset the extender by pressing on the small black button using a pin for 15+ seconds then join the NETGEAR_EXT wifi network using a phone or laptop. After you connect to the NETGEAR_EXT network with your phone or laptop, browse to www.mywifiext.net and follow the setup instructions.
Please let me know during what step of this process you run into issues with. I would recommend setting up the extender in the same room as the router before moving it to the designated area.
~Christian
- raroboyAspirant
I found the solution after countless hours checking forems to no avail. For me it was to disconnect VPN. Then you can access WWW.mywifiexp.net and set up. I discovered this because I could set up from my phone and I could access internet through the extender. Let me know if this also solves your problem