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Forum Discussion
EX2700 Keeps losing connection
Hi everyone
I have had this extender for over 4 years now and it has worked perfectly ever since. I recently got a new router and I managed to connect it to my extender just fine. However I found that I the extender losing connection to the router every night so every morning I have to reset it by WPS and it works fine after that. Obviously this is very annoying but I can't find a solution. I tried checking the software update but the 'www.wifitext.net' link doesn't work and it says it no longer has software updates on Netgear's website anyway. Any advice would be appreciated
Thank you
3 Replies
2 things.
you set it up using the push button WPS option.
Factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMkother thing 2. 2.4ghz is a sensitive band. sometimes you have to change to a different channel if theres interference.
I have already factory reset the extender and it didn't change anything. I never had this problem with the previous router
did you use the installation assistant?
What router did you add?
Are you using mixed wpa2/wpa3 mode on the new router?
where does it fail in the install process?
