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Forum Discussion
EX2700 unable to connect to home router (but can connect to phone hotspot)
We have a Netgear EX2700 which has been hooked up to my father's home office for about a year now. It was important that we have this model because it has the ethernet jack in the bottom to connect t...
What router are you connecting it to?
When you're setting it up, before its initially connected, its default ip address is the 192.168.1.250.
I'd factory reset it again and hardwire in a pc/laptop to the extender for setup. Make sure to disable the wifi on the pc/laptop that you use for setup so it doesn't default back to that connection. Then use the installation assistant to set it up. Don't hit the wps button during setup.
The router is an Optimum Online provided DIR-868L. I set this network extender up with it in April of 2020, and nothing in the home network has changed (software or hardware).
I was able to access the EX2700 through 192.168.1.250, with the exceptions I laid out above.
I can try the hardwired factory reset when I get home later tonight. Never used the WPS button, but I'll keep that in mind.