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emcguy's avatar
emcguy
Initiate
May 08, 2024
Solved

EX2800 log in

I purchased a EX2800 extender some time ago. Had no issues setting up and using it. I recently upgraded to a newer router. I followed the usual and connected the extender through WPS with no problem. and I can see it on the available network list. Problem is when I try to log in it says my wi-fi password is wrong. It works fine if I log in directly, but not through the extender. It should be the same should it not?

  • If you set it up using the push button WPS option, factory reset the extender and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    If you set it up using the push button WPS option, factory reset the extender and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk

    • emcguy's avatar
      emcguy
      Initiate

      After doing that, and installing firmware upgrade, It works now

      Thanks

      • plemans's avatar
        plemans
        Guru - Experienced User

        Glad you got it working!

        Might be time to keep an eye out for a better extender. that's a pretty old/slow extender so if you're using it for more than IoT devices, its bottlenecking big time