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Forum Discussion
jmper24
Jan 13, 2017Follower
Ex3700 - 5 GHz not working
Hi, I am having the same problem as other users with regards to the 5g connection. The extender shows connected to the router but the 5g range is then not broadcasting. Some devices can connect to t...
DarrenM
Jan 18, 2017Sr. NETGEAR Moderator
Hello jmper24
You may want to contact Support if you have already tried to factory reset the extender and set it up again and still having the same issue.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM