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Nigiri's avatar
Nigiri
Aspirant
May 08, 2017

EX3800 Extender mode (WPS) won't go off

EX3800 won't switch from extender mode to access point mode ONLY. "WPS" light is always on, no matter what I do. "Router" -light also turns on, so access point mode is starting, but same time "WPS"-light is still green. I have tried to push WPS-button for 5 sec so that green light starts to blink. Power-light goes orange, and turns to green after a while. But after blinking, WPS-light is always on, while router-light gets off and on, switching normally as it should. According to manual, WPS-light and router-light shouldn't be green at same time.

 

EX3800 is connected to Netgear WiFi-router with ethernet-cable, from main building to another. I need to expand my Wi-Fi with cable, because with extender mode the EX3800 can't reach the router on air. I made setup first time, by connectin EX3800 to router in same room with short cable. Setup worked out fine. Router light was on, WPS off and everything worked nicely. Then I moved EX3800 to another building and made same cable-connection. Only difference is that cable lenght is longer, as I use ethernet sockets in walls. EX3800 found the router as earlier, but now the WPS light won't go off. I also pushed factory reset and made setup again. Same result, WPS light is green and won't go off.

 

(NGEX3800ACRP, firmware updated)

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Nigiri

     

    Is the extender having any issues because of this?

     

    DarrenM

    • Nigiri's avatar
      Nigiri
      Aspirant

      Hi,

       

      I had a chance to test it yesterday. Seems to work just fine.

      Installing manual said that you have to make sure WPS is of, so I thought it will cause problems. Anyway, it works.