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Forum Discussion
EX6100 Cannot connect to the internet - help please
Hi, I just purchased the EX6100 in order to extend my wireless network signal - my router signal is not strong enough in my basement to access the internet down there. I went through the setup an...
hey so i have the dual band ext6100 however I cannot get it to connect to my router in order to extend the network. I have tried WPS setup, Genie setup, and manual setup and all have failed. I have a Netgear Nighthawk modem/router (newest version netgear has) and the firmware on both the router/modem and the extender are up to date. I can cnnect to the extender via my laptop and then access the setup but as soon as I try to apply the settings, the connection drops and the router resets itself. basically the client connection works but the router link doesnt. and I have tried it while ignoring the 5Ghz link and just trying the 2.4 Ghz. it used to work but recently has not been functional.
I had the same problem, will connect to client but not router. Powering down and restarting the EX6100 will restore the router connection some times. I dumped mine in the trash can, don't purchase Netgear products anymore. Wasted many hours with support repeating the same procedures already attempted.