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Forum Discussion
EX6100 Cannot connect to the internet - help please
Hi, I just purchased the EX6100 in order to extend my wireless network signal - my router signal is not strong enough in my basement to access the internet down there. I went through the setup an...
Hi,
It clearly indicates that your extender is not properly communicating with the router and that is the reason you are facing this issue.
You can follow the following steps
- Do a hard reset to the extender for one minute
- Power cycled the extender for one minute
- Then you will be able to see the WIFI extender network name as 2.4Netgear_Ext
- You have to connect to the extender name
- It will show connected but no internet access
- Then open a page and go to www.mywifiext.net
- It will show the list of network name
- Select your network name
- Then hit continue
- Please make note of the security option
- If your security option is WEP you have to enter the password next to Key 1 and not next to passphrase
- Then click next
- you will be taken to the next page
- Here select use the same network name for 2.4GHZ ext
- Dont configure the 5GHZ network...The reason is 5GHZ network will not be listed in all the devices
- Then you will be taken to the final page you are one step ahead of connecting to the extender network
- Leave this page open or you can minimize it
- Now go to the WIFI network and click on your network name_2.4 EXT and enter the password and connect it
- Then you can go to the final page you are one step ahead of connecting to the internet
- In that page at the bottom you can click on my devices are connected to internet
- Select it and click next
- You will get a message Successfully connected or a blank page
- Dont worry that you are getting a blank page...Close the window and open it again you will be able to go online
- Place the extender half way from the router to get the maximum signal...
It clearly indicates that your extender is not properly communicating with the router and that is the reason you are facing this issue.
You can follow the following steps
- Do a hard reset to the extender for one minute
- Power cycled the extender for one minute
- Then you will be able to see the WIFI extender network name as 2.4Netgear_Ext
- You have to connect to the extender name
- It will show connected but no internet access
- Then open a page and go to www.mywifiext.net
- It will show the list of network name
- Select your network name
- Then hit continue
- Please make note of the security option
- If your security option is WEP you have to enter the password next to Key 1 and not next to passphrase
- Then click next
- you will be taken to the next page
- Here select use the same network name for 2.4GHZ ext
- Dont configure the 5GHZ network...The reason is 5GHZ network will not be listed in all the devices
- Then you will be taken to the final page you are one step ahead of connecting to the extender network
- Leave this page open or you can minimize it
- Now go to the WIFI network and click on your network name_2.4 EXT and enter the password and connect it
- Then you can go to the final page you are one step ahead of connecting to the internet
- In that page at the bottom you can click on my devices are connected to internet
- Select it and click next
- You will get a message Successfully connected or a blank page
- Dont worry that you are getting a blank page...Close the window and open it again you will be able to go online
- Place the extender half way from the router to get the maximum signal...