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Forum Discussion
EX6100 Cannot connect to the internet - help please
Hi, I just purchased the EX6100 in order to extend my wireless network signal - my router signal is not strong enough in my basement to access the internet down there. I went through the setup an...
I hope the you are connecting the 2.4GHZ network of the extender to the 2.54 GHZ network of the router...
I'm having the same problem. The extender has worked fine for 1 month, but now it suddenly stop working. I can connect to it, but cannot connect to the internet. I've already did the hard reset and installed it again, but it doesn't work. Thank you
Hi cicero,
Can you please confirm which router you are using with the EX6100?
Please try updating the router and resetting the router to factory default.
Is the EX6100 updated to latest firmware? http://kb.netgear.com/app/answers/detail/a_id/24862/~/ex6100-firmware-version-1.0.0.28Regards,
NhanN
I have same problem one computer will connect another has no internet error worked ok for several months?
Hi Clinker_Bug ,
Which router is connected to your EX6100?
For the computer that has the internet error - how is its connection with the router? Which operating system is it running (windows/OS X/etc). Please try "removing/forgetting" the EX6100 WiFi network on this computer and then reconnect.
The Router is a R6300 both computers will connect directly to router via 2G wireless, signal is weak has limited bandwidth.
The HP laptop has Windows 10 will connect to EX6100 2G extended for a couple of minutes then error no interenet access.
The Gateway desktop now has Windows 10 same problem exhibited with Windows 7, will connect to EX6100 for serveral days and then same error no internet access. I then connect the Gateway to EX6100 5G and it connects normaly and after a few days I can reconnect to 2G service.
The laptop will never connect ot EX6100 I use it connected directly to router with very limited bandwidth.
I have owned the EX6100 about a year, big headache from day one:
The EX6100 was replaced about 6 months ago after suppport failed to solve problem.
I have updated firmware updated wireless adapter driver.
Renamed connections deleted old ones, reconfirgured EX6100 several times and one time it worked for for several weeks with WPS setup.
