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Forum Discussion
InternetIssues
Aug 08, 2014Follower
EX6100 Cannot connect to the internet - help please
Hi, I just purchased the EX6100 in order to extend my wireless network signal - my router signal is not strong enough in my basement to access the internet down there. I went through the setup an...
nhann
Sep 30, 2015NETGEAR Employee Retired
It could be because of the way your computer devices have prioritized the WiFi networks in the network manager.
https://support.microsoft.com/en-us/kb/2526067
How is your laptop WiFi connection when placed next to the router?
Please try placing the EX6100 near the router and test the connection with your laptop.
CZ
Nov 01, 2015Tutor
I am having the same problem described above. I have done the hard reboot and re-connected but still do not get connected to the internet.
I cannot re-boot the router as I am at a campsite where I do not have access to the router. I have successfully connected the extender to my home router and to other campsite routers but not this one.
When I access the campsite router on my laptop it directs me to a website where I enter the username and password to access the internet. When I connect my laptop to the extender it never takes me to that web site as I "have no internet access".
SOMEBODY HELP
CZ