NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Shawn2182's avatar
Shawn2182
Follower
Sep 09, 2016

EX6100 Extender not restricting Parental Controls setup from Router WNDR3700v3.

I have parental control set-up and working effectively (Genie) from my Netgear Router (WNDR3700v3) A few months ago I installed a Netgear EX6100 Extender in my house, and expected the (router source...
Installation
Security
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Sep 15, 2016

Hello Shawn2182

 

What you will need to do is log in to your router and find the DNS server that is being used this is typically shown in the Internet settings copy this down. Next you will want to log into your Ex6100 and go to Internet setup and switch it to Use a static Ip address here you will want to change the DNS to the same DNS that the router is using. This should make the Parental controls work on the extender.

 

DarrenM

oneflame's avatar
oneflame
Tutor
Mar 10, 2017

Hello,

 

I have the EX6400 - and have this same exact problem.   How do I find advanced settings from the user interface?

 

Also - it appears that the router is registering each device under the extender's MAC address, and not correctly using DHCP Relay to forward client MAC addresses to the router for IP reservations, etc.  Might this be the cause of the Parental Control issue?

 

Thanks for any help!