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bca's avatar
bca
Follower
Aug 11, 2015
Solved

ex6100 extender

Hi Bit of a numbskull with these matters, so simple answers would be appreciated please!   LIve chat Netgear have set up my smart phone and wife's laptop to recognise extender, my laptop whilst...
  • nhann's avatar
    Aug 13, 2015

    Hi bca,

     

    Which operating system is your laptop running (OSX / WIN)? Please try removing the network profile and reconnect to the EX6100.
    Can you confirm that the wireless card in your laptop has an updated driver?

    You can also check if the EX6100 is running the latest firmware.

    Let us know if you need further assistance.

     

    Regards,

    NhanN