NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Olof63
Jun 04, 2017Guide
EX6100 unable to register account
Just upgraded my extenders firmware but I am now unable to login to the extender router setup menu. Tried factory reset a couple of times, different browsers (wireless from iPad / Safari, wired with...
DarrenM
Jun 07, 2017Sr. NETGEAR Moderator
Hello Olof63
I would try to factory reset again and try to setup with a different device or even try the WPS method. If that does not work and the extender is still not responding you may want to contact support.
http://www.netgear.com/support/contact.aspx
DarrenM