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Forum Discussion
blasia_baum
Oct 18, 2015Aspirant
EX6100 WiFi Range Extender
It wont work!!!
I tried to set up 2.4 GHz and it says product no longer available.
I set up 5GHz and it keeps telling me my network security key is incorrect.
I used my password and I also used the WPA2 Key and neither one works.
I reset it to factory settings and tried multiple times with no success
I have windows 10 and Verizon Fios service
3 Replies
- nhannNETGEAR Employee Retired
Hi blasia_baum,
Which modem/router is connected to the EX6100?
Can you try setup through WPS? (Page 10 of 47)
http://www.downloads.netgear.com/files/GDC/EX6100/EX6100_UM_11Apr2014.pdf- blasia_baumAspirant
It appears that the problem is that it is not working with Windows 10
Why is that, and shouldnt Netgear provide a solution?
- nhannNETGEAR Employee Retired
Hi blasia_baum,
The extender isn't dependent on the Operating System that you are using on your computer.
Can you provide us with a screenshot of the error "product no longer available" that you are experiencing?
If you set your extender's wifi network to no security, will the Windows 10 computer connect?
Please also update your WiFi adapter drivers.