NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Veritas17's avatar
Veritas17
Follower
Mar 17, 2018

EX6200 stopped working- it does not show up on my Arris Router, cannot connect to internet

I have had this Extender or a year now, no problems. It stopped working a couple of days ago. I have My sonos hooked directly into the extender, the base router is an Arris from my ISP. I have reset the extender and router, I cannot access the extender on line via mywifinext.net- it will not work, I logged into my Arris Router and I don not see my Extender Listed. Any help would be appreciated....

connection issues
EX6200
Troubleshooting

1 Reply

  • jvasanth1984's avatar
    jvasanth1984
    Virtuoso
    Mar 17, 2018

    Hi Veritas17,

                            What lights are turned on in your extender? Did you tried mywifiext.net from a device which was connected to the extender wired or wireless?