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EX6400 v1 won't connect to RAX120
EX6400 v1 won't connect to my RAX120 router. Signal strength between EX6400 and RAX120 is good. WPS won't connect it either. Moving the EX6400 closer to the RAX120 makes no difference. Firmware in both is current.
Any ideas why it won't connect?
Well, I figured out the problem!
It's a firmware problem in either the EX6400 or the RAX120.
I had the RAX120 set to accept WPA2 or WPA3 connections on both bands. It doesn't work with the EX6400! If I set the RAX120 to only accept WPA2 connections, the EX6400 connects fine!
15 Replies
what actual error do you get?
When you use the installation assistant, what happens?
Details a key as "won't connect" doesn't tell us a whole lot.
Thank you for your time, and questions.
The green router link light on the front of the EX6400 is not lit. On the EX6400 status page it indicates that it's not connected to the router. When I configure the EX6400, even when it's close to the router, it sees the target wireless networks with 100% signal. I answer all of the questions fine. There's no log or any other output that I know of.
what does your status page show?
