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Forum Discussion

Bendeego's avatar
Bendeego
Guide
Feb 06, 2019

Ex700 Ethernet connection problem

My smart tv will not connect to the EX7000 via Ethernet cable ,but it will connect via Ethernet cable to my EX6200,,,

i am unable to determine if there is a difference in Ethernet protocol

the EX7000 will connect via Ethernet to my Foxtel now box ,,

???????????

Regards

PeterH

Troubleshooting

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 08, 2019

    Hi Bendeego, 

     

    Using a device connected to your extender's network, can you log into the extender's admin page and confirm whether your smart tv is on the connected devices list. 

     

    ~Christian 

    • Bendeego's avatar
      Bendeego
      Guide
      Feb 18, 2019

      Hello ,sorry for the delay in answering,,

      no the tv does not show in the connected devices in the ex7000,,

      the tv works fine with the 6200 ,and it shows in the connected devices,,

      ,I thought the ex7000 was auto sensing,,,The Lg tv only handles 10/100 ,,

       

      regards 

      PeterH 

      • Bendeego's avatar
        Bendeego
        Guide
        Feb 21, 2019

        Hi,I believe I have solved my problem of not being able to connect my ex7000 to my LG tv,,via Ethernet ,,I changed my connection to Static ip,,and also smart connect and low and behold it now works ,,,doesn’t explain why my ex6200 works with DCHP ip addresses and the 7000 doesn’t ,,,,hope this helps someone,,,oh and I changed security settings also,,,

         

        cheers