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Forum Discussion
Eric_Cartman
Jul 24, 2018Guide
EX7000 AC1900 Access Point (Failed to Obtain IP Address)
Hi All im hopelessly frustrated with my EX7000 AC1900 Access Point
Set up as an Access Point (Your access point is up and running)
It works on both 2.4 and 5ghz for a few hours before it disconn...
DexterJB
Jul 25, 2018NETGEAR Moderator
Hi Eric_Cartman,
Welcome to the community!
1. What is the firmware version of the extender?
2. To confirm, the extender is wired to the router and setup in access point mode, correct?
3. Have you tried changing the cable that connects the router to the extender or switch to a different port on the router/extnder?
4. When you say "resetting", do you mean pressing the reset button to do a factory reset or just powering down the device?
Regards,
Dexter
Community Team
Eric_Cartman
Jul 25, 2018Guide
1. What is the firmware version of the extender? Most up to date.. I check each day there was an update yesterday i Loaded
- Hardware Version EX7000
- Firmware Version V1.0.0.66_1.0.126
2. To confirm, the extender is wired to the router and setup in access point mode, correct? correct wire from Nighthawk X6 AC3200 via switch to EX7000 access Point
3. Have you tried changing the cable that connects the router to the extender or switch to a different port on the router/extnder? Not yet but I can ! Ill try that tommorrow i just put the ehternet into the top cable empty port from the switch .
4. When you say "resetting", do you mean pressing the reset button to do a factory reset or just powering down the device? Just powering down the device... it works amazing well for a few hours after a power cycle