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Forum Discussion
EX7000 AC1900 Access Point (Failed to Obtain IP Address)
Hi All im hopelessly frustrated with my EX7000 AC1900 Access Point
Set up as an Access Point (Your access point is up and running)
It works on both 2.4 and 5ghz for a few hours before it disconn...
Hi Eric_Cartman,
Thank you for the update. Please keep us posted if you have tried swapping the cables and/or ports as well as the factory reset.
Regards,
Dexter
Community Team
Cheers Dexter
So I swapped the Ethent cable i Had going into the EX7000 Access Point from Port 1 to Port 5
Strange enough it went from glitching every 2 or 3 hours to nearly 8 hours without a problem. It just started doing the same thing today so i restarted it and if starts to knock devices off ill do a full factory reset thanks for advice
So today .... 3 Android Phones connect perfectly to EX7000 AP and Laptop also...
AP wont work on just 1 device (Failed to Obtain IP Address)
Time for Factory default settings. ill let yous guys know how i get on
So I did a factory reset of me EX7000 AP with latest firmware uploaded and also I updated my second EX7000 Range Extender in the back of house to the latest firmware which i had not done. I wonder could one EX7000 AP with its updated fireware could of caused conflict with an EX7000 in range extender mode on the older fireware?
So far the X6 Ac3200 and both EX7000's are working quite stable. Will check back in a few hours with uodate!
- So the update the 2.4 signal from the ACCESS point started to stop working after about 6 hours. Device tries to connect for
about 1 minute "connecting then Getting the "failed to obtain ip address message again "
Funnily enough the 5ghz ACCESS point is still running fine from the ex7000 same access point. I have approx 30 devices on the 2.4 network so I'll disconnect some and see if any difference. Can't think of anything else it could be