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Forum Discussion
EX7000 AC1900 Access Point (Failed to Obtain IP Address)
Hi All im hopelessly frustrated with my EX7000 AC1900 Access Point
Set up as an Access Point (Your access point is up and running)
It works on both 2.4 and 5ghz for a few hours before it disconn...
Hi Dexter
Ill Pm you now, I actually never swapped the EX7000's BUT what i did do was return the EX7000 Extender to its original position near back of house and power up. And INSTANTLY the EX7000 AP began to disconnect devices that were connected to the AP i turned off the Extender and the AP seemed to stabilise somewhat after a brief moment.
I dont see any conflicts with Radio bandwidth channel
Router X6 AC3200
-2.4 Channel 6
-5ghz channel 44 (smart connect enabled)
-5ghz-2 channel 11
EX7000 Extender Mode (Shares same radio frequency as above Extender)
-2.4ghz channel 6
-5ghz channel 44
EX7000 Acess Point Mode
-2.4ghz channel 1
-5ghz channel 112
I noticed also i just restarted my EX7000 AP while looking around in its user online page connected via ethernet to laptop.
when it restarted i couldnt reconnect i noticed it then discovered since power down it had changed its IP address
Should these Netgear EX7000s be connected via Static or Dynamic IP address if that could be a factor at play also or does it make any difference?
At the moment my router X6 Ac3200 is set to dynamic as well as both ex7000s
Hello guys, I thought I have to comment this thread with my recent experience. I had lots of problems with my previous generation Netgear wifi range extender EX6200 performance until I got tired of firmare updates, product replacements and endless support emails and threw it away. The EX7000 I have never had any problems with, and the performance has been great until now. I actually haven't used it for about one year but today I found the need. No problems setting it up, everything ran smoothly until I noticed this evening that a firmware update is available. After firmware update I constantly receive the "failed to obtain IP address" issue regardless of how many factory resets or different configurations I try. The box is now totally useless in my environment trying to connect with a Huawei B525s router. In my view it has to be a dodgy firmware update but sadly I can't recall which version I upgraded from so I am unable to revert back to the old version regardless of the security issues it had.
Small update: Now I downgraded to EX7000 Firmware Version 1.0.0.66 and everything is back to normal, but the knowledge of unpatched security bugs doesn't make me happy.
- Hi mjb but does that not defeat the purpose of the firmware update. Too make it run better? I updated too. The ex7000 went a bit funny but after I rebooted my router was ok.
Just an update:
Since turning BOTH EX7000's to ACCESS Point Mode they are both working great. I never got to the bottom of the Access Point / Extender Conflict but happy enough that they are both working great in Access Point Mode.
Would definitly recommend the EX7000 as an extender!
Many thanks to Dexter, Glendill and all the rest of the team from Netgear Support for their patience and helpfulness!
A Happy Netgear Customer
