EX7000 Range Extender will not connect to the internet

Hi Schumaku,

Thanks for taking the time to provide your suggestions. Very much appreciated. Unfortunately, I still don't have a resolution. I have been able to access the internet when directly connecting the extender to the router and using the extender as an access point.

Just curious - have rebooted your Telstra router?

 Yes, a few times now.

Had any kind of address reservations (IPv4<->MAC binding) in place on the router on the DHCP server (not issuing IP addresses to non-registered units)?

Wifi access list is set to 'Allow Any'

No IP addresses have been reserved.

Any trusted-device-only scheme in place o the Telstra router (denying the access for non-trusted MAC addresses)?

 No - Allow Any is set

Firewall set to 'None' and DOS protection is enabled.

"No internet connection when logging into the _EXT networks." Do the systems get a valid IP config from the Telstra router DHCP, or do these fall-back to self-assigned Zeroconfig 169.254.x.x addresses?

I am not sure. Should each of the _EXT networks have their own IP address in the router. At the moment, I can only see an IP address for the actual extender.

"www.mywifiext.net - cannot connect to the extender." some systems (like mobile OS) have to be allowed to stay on a connection without Internet access, otherwise they fall-back to other configured wireless networks.

I have used my Win10 laptop. The connection is secured with no internet. IPad refuses to connect without internet.

FWIW - if using the extender as a pure bridge for the LAN ports, the wireless AP could be disabled. Just in case the Netgear support is still convinced there is any interference.

I have plugged the extender directly into the router and set it up as an access point only. I can now connect to the extender wifi and see the internet. What is this telling me?

My internet connection is downstairs. My office is upstairs. I am not able to run an ethernet cable between the two areas. The idea was to have the NAS available on the wifi for both IPad use and SmartTv media streaming (which is ethernet to the router)

I can ping the extender from the router without a problem.

I just find it strange that I cannot even log in to the extender using either of the _EXT wifi names using www.mywifiext.net, www.mywifiext.local or 192.168.0.254. But I can log in going from the main wifi network to the router and then to the extender.

If you have any other suggestions, please let me know.

Thanks