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Forum Discussion

ackellam's avatar
ackellam
Aspirant
Sep 28, 2020

Ex7300

I recently switched internet providers and installed a new router. I am trying to RE connect my Netgear WiFi extender however am not having any luck. Has anyone else run into this and can share any tips? Thanks

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 28, 2020

    Are you trying to install it using the WPS method of install or using the installation assistant? 

    I'd recommend the installation assistant. 

    What router are you connecting it to? 

    • ackellam's avatar
      ackellam
      Aspirant
      Sep 28, 2020
      I tried the installation assistant method and keep getting stuck in the mywifiext steps. I am using a Verizon Fios model G1100. <br>
      • plemans's avatar
        plemans
        Guru - Experienced User
        Sep 29, 2020

        from another thread the g1100 has special setting needed for extenders:

         

        "...see if disabling SON helps by logging into router at myfiosgateway.com and go to Wireless Settings/Advanced Security Settings/ Other Advanced Wireless Options/Self-Organizing Network Enabled and set to Off"

         

        then try installing it using the assistant.