The set up seems correct, I get all steady blue lights, but the 2.4 GHz and 5GHz lights will not illuminate. Logging into the extender says "Your WiFi extender connection is up and running. All the links show green, but the 2.4 and 5GHz say (no connection). I've gone through set up a few times and see no difficulties. I just downloaded the latest router (R9000) and extender upgrades.

Is smart connected enabled on the R9000? Try the EX with the R9000 with SC disabled and see. The 7500 may not be a good match for the R9000. The connection rates are slower than what the R9000 supports so the EX will be a bottle next in some regards...

EX7500 Range Extender. I get all blue lights but 2.4 and 5 GB lights don't come on.

5 Replies

FURRYe38
Guru - Experienced User
Apr 02, 2019
Is smart connected enabled on the R9000? Try the EX with the R9000 with SC disabled and see.

The 7500 may not be a good match for the R9000. The connection rates are slower than what the R9000 supports so the EX will be a bottle next in some regards...
- Rogerwhit
  Aspirant
  Apr 03, 2019
  Thanks for your reply. I'm jammed up right now, but I'll check out Smart Connect on router and see where it goes. As for the Ex being a drag on the 9000, I'm very disappointed in NetGear for selling me and extender that reduces the performance of my router. I'll find a way to let them know.
- Rogerwhit
  Aspirant
  Apr 03, 2019
  Just for grins, I turned off SC on router before running off to my hecktic day. I looked down at the extender an 2.4 and 5 ghz lights were blue. Doesn't it bother you to know so much about this arcane business? Mother nature doesn't like routers and extenders I'm sure.
  - Rogerwhit
    Aspirant
    Apr 03, 2019
    Can you recommend an extender that will keep up with the R9000 router?

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EX7500 Range Extender. I get all blue lights but 2.4 and 5 GB lights don't come on.