NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Extender always gets 'limited' connection icon
Windows 8.1 on Toshiba laptop. ISP is Vodafone (New Zealand). DSL service.
When connecting to Extender, I always get the yellow 'limited' icon in 'connection settings' in Windows, and can't access internet despite showing four to five bars in the connection symbol.
The green symbols on the front of the extender are both lit with steady lights, and no flashing arrows.
This occurs even if I put router, extender and laptop right next to each other.
My normal internet connection direct from the router works fine, but the extender's connection is always 'limited' and won't work.
By the way, I tried submitting this query on Netgear's online contact form, but the Submit button wouldn't work.
8 Replies
- Reset your extender
- I've reset it several times.
In fact, I went to the shop yesterday and got it exchanged for another extender. But I still have the same problem with the new one, so it is something outside the machine. Maybe a router setting or something???
I even got onto the NetGear chat support, but the helpful person there couldn't solve the problem. - Do you mean the switch on the side? It is set to Extender.
- I just purchased the ex6100 today and have encountered the same issue. I ran through all of the usual steps resetting the router and extender but nothing worked. I went as far as a factory reset and followed the online instructions and I am left with the same situation. Fortunately I was able to submit a support ticket so I am curious as to what they will tell me.
- This might have some useful tips. http://kb.netgear.com/app/answers/detail/a_id/24435/~/how-do-i-setup-my-netgear-ex6100-in-wifi-extender-mode%3F
- I am having the same issues. I have a Toshiba laptop running Windows 8.1 and my ISP is Verizon FIOS.
Any help out there? - How far is the extender from the main router? Try installing it closer to the router.
