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Forum Discussion

Marcee's avatar
Marcee
Follower
Jul 30, 2018
Solved

Extender broke my internet

I’ve had the same router and internet everything for 5 years- this has never happened before- - and no really, it is not my password. I went to set up my extender since I don’t have any service in ...
Installation
Security
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Aug 01, 2018

    Hi Marcee,

     

    Welcome to the community!

     

    You can try accessing the user interface of your router to verify the WiFi password. Once you have done that, you can use the manual configuration option on the extender to make sure that all settings are correct. This link for the user manual may help out.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 01, 2018

Hi Marcee,

 

Welcome to the community!

 

You can try accessing the user interface of your router to verify the WiFi password. Once you have done that, you can use the manual configuration option on the extender to make sure that all settings are correct. This link for the user manual may help out.

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 06, 2018

Hi Marcee,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team