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Forum Discussion

g_forcellati's avatar
g_forcellati
Follower
Sep 21, 2018

Extender cannot find my router

Hi Guys,

I am trying to setup my network extender. When i go to setup the extender it has lots of different routers apart from my one. Every other devide can connect to the router in the same location as the extender.

Does anyone know why this could be happening?

 

Thanks,

Chad Baker

Installation
Troubleshooting

1 Reply

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 26, 2018

    Hi g_forcellati,

     

    Welcome to the community!

     

    1. To confirm, the extender is unable to detect the WiFi name of your router, correct?

    2. Have you tried bringing the extender closer to the router?

    3. Have you tried changing the wireless channel of the router?

     

    Regards,

     

    Dexter

    Community Team