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Forum Discussion

JacquiJean's avatar
JacquiJean
Follower
May 03, 2017

Extender Incorrect Password

HI, I have an extender and since changing my internet provider whatever I try to connect my devices won't acceot the new password, saying it's incorrect. I've tried the set up wizrd just connecting t...
Extender
incorrect
Installation
password
sjc501's avatar
sjc501
Aspirant
Sep 06, 2017

Hi I changed router and now my wifi extender wont let me log in says password incoreect .How do I tell it the new wifi password .Tried reset and it didnt work .Tried using the old wifi password didnt work.Any ideas.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Sep 08, 2017

    Hello sjc501

     

    You will want to hold the reset button for 10+ seconds to factory reset the unit then you should be able to set up the unit for the new router.

     

    DarrenM